rhouses
Yeah that’s some nonsense. We have a spot down the road that won’t serve espresso to-go because the paper cups “ruin the integrity” of the fucking thing. It’s a clown show. Gatekeeping espresso like anyone cares. I don’t give two shits. We’ll make you whatever if you are willing to pay for it.
That said, at our spot, service is important. More than a kiosk can take care of. We get allocated wines that many aren’t familiar with. But our servers are trained on them. - they can give recos. We have two steaks. If you want one more well-done, cool, then don’t do the Rib Eye, do the NY Strip. It holds up to a longer sear and is less-expensive. There easy. We all win. The “order on your own” thing limits our ability to deliver what’s best. And we are not a high-end place.
EDIT and I would say, unfortunately, the 15/20% tip is built into the price. That shitty burger with shitty service would’ve been more expensive if all was “above board” for lack of better phrasing. Again, not excusing this system or justifying it, but it is what it is. And you can make over $100K easy as a bartender in SF. Easy. That’s why it stays as it is. As soon as a house goes pooled or eliminates tips, everyone quits.
